Privacy Policy

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Verify your identity and prevent fraud
• Send you important notices and updates
• Respond to your inquiries and provide customer support
• Personalize your experience and provide recommendations
• Analyze usage patterns and improve service functionality
• Comply with legal obligations and regulatory requirements
• Detect, prevent, and address technical issues and security threats

4. How We Share Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred
• With Your Consent: We may share information with your explicit consent
• To Protect Rights: We may share information to protect the rights, property, or safety of BitLuno, our users, or others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure socket layer (SSL) technology for data transmission
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to access and receive a copy of your personal information
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Portability: The right to receive your data in a structured, commonly used format
• Objection: The right to object to certain processing activities
• Withdrawal of Consent: The right to withdraw your consent at any time

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

By using BitLuno and providing your information, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.